Refund policy
Returns
If you are not entirely satisfied with your purchase, we're here to help.
You have 15 calendar days to return an item from the date you received it.
To be eligible for a return, you must call Sankofa African & World Bazaar, LLC at the phone number listed below. You will be provided a return authorization number (RAN) to be written on the packaging
to be returned.
Your item must be unused and in the same condition that you received it and must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Exclusions
Sale or clearance Items are not eligible for returns, credit or refunds.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will also notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us.
Sankofa African & World Bazaar, LLC
4330 Pimlico Road Baltimore, MD 21215
Phone number: +1 410 366 0886
Email: sankofa@aceweb.comHow To Return Your Item Items approved for return must have a Return authorization number provided by Sankofa African & World Bazaar, LLC
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